Euralarm recently published a new white paper on outsourcing the maintenance of fire safety security systems, specifically intended for building owners and managers. The purpose of the white paper is to bring awareness of the risks of outsourcing maintenance and to give guidelines on how to avoid or minimise these risks.
More and more building owners and managers are outsourcing the maintenance of their buildings and systems to specialised facility management companies. By doing so, the fire safety and security systems are often bundled together with other types of systems into one maintenance service contract. This approach not only lowers the costs but also reduces the number of service suppliers. However, the maintaining of fire safety and security system services by generalist service suppliers also brings the risk of non-specialists becoming responsible for the maintenance of fire safety and security services.
Meanwhile the building owner or operator is responsible for ensuring that service providers are qualified and certified to carry out the work according to European and local standards, regulations and laws. In the event that a fire safety or security system fails to work properly, proof of verification from sub-contractors is crucial, stating they not only have the necessary qualifications and competent staff, but also are proficient in the appropriate standards, regulations and laws.