The revamp of one of the UK’s fastest growing independent Remote Video Response Centres (RVRCs) has doubled the company’s control room capacity and reflects the confidence Arc Monitoring has in the continuing growth in demand for the services provided by operators within its NSI Gold Category II control room.
“The boom within the construction industry, as well as a large number of solar energy farms springing up all over the UK, are just two examples of where opportunities have been created for RVRCs such as Arc Monitoring, to offer a cost-effective alternative to having security guards on site 24/7,” said Jonathan Sturley, Managing Director of Bristol based Arc Monitoring. “This is in addition to the demand for our services from a diverse range of other vertical markets including the luxury home sector, trading estates and car dealerships.
“The significant investment we have made in upgrading our facilities will ensure we are able to continue to recruit additional high calibre operators in line with demand.” In addition to doubling the number of workstations within its control room, Arc Monitoring has upgraded its IT infrastructure in order to take advantage of the latest data process and network recording and storage technology. It has also improved its demonstration and training facilities.