Razorpay, an omnichannel payments platform for businesses, has introduced its RBI-compliant biometric authentication solution, ‘Passkey’, in partnership with Mastercard and soon with Visa.
Built on device-bound secure biometrics and payment passkey protocols, the solution enables cardholders to authenticate online card transactions using biometrics such as fingerprint or facial recognition. This eliminates dependence on OTPs and delivers a faster, more secure, and reliable checkout experience.
In India, nearly 35% of payment failures stem from authentication challenges such as delayed OTPs, incorrect entry, or redirection errors. At the same time, digital payment fraud remains a significant concern, with over 13,500 internet fraud cases and losses exceeding Rs 520 crore in FY25, according to RBI data.
Razorpay’s biometric authentication solution is designed for this evolving landscape. Powered by device-bound secure biometrics and passkey protocols supported by Mastercard and Visa, authentication happens directly on the user’s device using fingerprint or facial recognition. This removes reliance on OTP delivery, manual input, or redirects, while ensuring a seamless and reliable payment experience.
By eliminating OTP-related friction, the solution aims to make digital payments more secure and seamless for customers, more reliable and conversion-friendly for merchants, and compliant and future-ready for the ecosystem.
Unlike OTP-based authentication, payment passkeys keep card details tokenized and inaccessible to merchants or third parties, rendering stolen data unusable for fraud. Customers can authenticate and complete high-value transactions using a fingerprint or face scan, with no redirects or interruptions to the purchase journey. This results in a more secure and seamless payment experience, driving higher transaction success and improved customer outcomes at scale.
As biometric authentication and payment passkeys move toward large-scale adoption, Razorpay aims to shape the next phase of digital commerce in India—where payments are more secure, reliable, and designed to work invisibly at the speed of intent.
