The University of York has launched CriticalArc’s SafeZone to provide round-the-clock safety reassurance to students and staff. York is the first University in the Russell Group to roll out the simple-to-use, free application designed to help those on campus to summon security or safety assistance via their mobile phones.
The SafeZone system allows security or first aid personnel to pinpoint the location where help is needed. It also provides students and staff with a way of summoning general assistance swiftly from the Security Services help desk through a simple tap of an on-screen button.
Nearly 20,000 students and staff will be able to access three main features using SafeZone – emergency, first aid and general help. Emergency and first aid options will bring security or first aid officers to the location of the call, while the general help button connects directly to the Campus Services Helpdesk. The SafeZone system will also help the University send targeted notification messages to students and staff in the event of an incident in particular areas or buildings on campus.
Security staff across campus have put SafeZone through exhaustive trials for more than a month and the University will stage a series of roadshows this week to explain how students and staff can sign up for the app. SafeZone works within designated zones covering Heslington West, Heslington East, the King’s Manor and the University Boathouse. The University has worked with the developers of SafeZone, Australian company CriticalArc, to introduce the system.